The GWG is legally founded as a Belgian non-profit organization (VZW); it works internationally to define and disseminate best practices for graphic arts workflows. Its members are companies active as vendor, service provider or trade-organization in the graphic arts field.
The GWG follows a strict privacy policy for all data it gathers as part of its work. The following guidelines are followed rigorously for all customer information:
- Email addresses and other personal or business information may be stored by the GWG for those persons signing up for newsletters or forms on the GWG website. This information is stored in a secure way and can only be accessed by those people in the group who have an immediate need to work with the information to provide the services requested by customers.
- Email addresses and other personal or business information may be stored by the GWG for those persons participating in surveys or questionnaires. This information is never used on an individual basis but will be used collated in an anonymous manner to research the results of said surveys.
Your personal details
While doing business, we need to collect, process and store your details. This includes not only information about your company (company name, address, type of business you’re in …), but also information about yourself (name, email address, the products you’re interested in …).
Whenever we ask for your personal details, we will clearly mention why we need them. And we will only ask for the information we really need in order to help you as best we can.
Do we share your personal details?
Of course, we will never sell your personal details, but we might need to share some of your personal details with third parties to:
- Get help from the software vendors or print associations we work with if you have support questions.
- Handle accounting needs with regards to the business you do with us.
- Comply with applicable laws and regulations.
In those situations, rest assured that we only share what is absolutely necessary and that our partners are as committed to your privacy as we are.
How can you see and modify your personal details?
Your information is maintained by Ghent Workgroup. At any time, you can contact us by sending an e-mail to admin@gwg.org in order to see and modify your personal details.
You can always ask us to update or remove your personal details. Keep in mind that we might have to retain certain personal details to comply with our contractual obligations with you, or because it is required by law. If that is the case, we will clearly communicate so with you.
Of course, you will not be charged for this!
Marketing communication
While requesting your personal details, we will ask for your approval to use your personal details for marketing purposes. We aspire to keep such communication relevant for you!
Don’t forget you remain in control at all times! If you would like to change your preferences (contact details, language or the products you would like to receive information on) or if you no longer wish to receive any marketing communication from us, we will make this easy for you. Each marketing communication clearly states how to change your preferences or how to opt out of further communication.
The fact that you unsubscribe on our marketing communication won’t have any influence on our business with you or on the quality of support you will receive.
Cookies
We use cookies on our website to store information about you to:
- Gather information about your visit on our website. We collect this information on an anonymous basis, so this can never be traced back to you. We use it to find out what content is popular and what can be done to improve our website.
You can disable cookies in your browser, and this won’t have an influence on the overall working of the website.
Any questions left?
We made an effort to make our privacy policy easy to understand. However, if you have any questions left or if you would like to raise a concern, please contact us in the most convenient way for you:
By e-mail
By email
Ghent Workgroup vzw
St-Laurentiuslaan 10
9041 Gent
Belgium